Customer Reviews
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Going the Extra Mile For Your Satisfaction
From prompt, friendly arrivals to best-in-class craftsmanship, and tidy cleanup, our technicians are guaranteed to exceed all expectations with superior skill and service. Discover the Larson difference through our latest reviews from customers, just like you, all across Greater Phoenix and Scottsdale.
John McCarthy2024-04-17We have been a customer with Larson for several years. Yesterday AJ Vargas was here to complete our semi-annual service. We have an older unit which will need to be replaced in the near future so I asked for specific recommendations on how to keep the existing system functional. AJ did a super thorough review and then did a great job of presenting economical solutions We decided to replace the motor which was not available on the truck. Even though it was after 4:00, AJ made the run to the shop to pick up the motor. He returned and did the install and finished after 7pm. My neighbor even sent a text to ask if we were serving dinner 😂. AJ went above and beyond and made Larson look amazing on the process. Need more of this!JW Paulmenn2024-04-17AJ was great, he explained all aspects of the job, showed pictures of before and after and really took his time in the process. He gave us options for future work, and I’m feeling better educated on how to take the best care of our AC moving forward. All the Larson techs do a good job, but it feels like AJ went above and beyond expectations.Kirk Howard2024-04-17First time I've used Larson and very happy with the tech and the company. Will use again.Gabrielle Lachapelle2024-04-17Very knowledgeable, kind, helpful and professional.Kathy Reisdorf2024-04-17Octavio called in advance, was on time, professional, diligent and sincerely interested in providing the best information for preventative maintenance as well as need to do vs nice to do - he was awesome and earned my business and my referrals !!Stephen Craig2024-04-17Hunter and Doug did an excellent job installing our new system, extremely efficient and professional!Norman Samson2024-04-16Always have a great experience with Larson H/CErik S2024-04-16Doug and Hunter did a great job installing our new air conditioner. They arrived on time, knew exactly what they were doing, made sure everything worked perfectly, and cleaned up nicely. They were friendly and answered all our questions. Even my wife was happy. We've been using Larson several years now. They are consistently awesome.
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